TELECALLER

A Telecaller Executive in a showroom is responsible for handling incoming and outgoing customer calls, providing product information, and addressing customer inquiries. They follow up with leads, update customers about offers or promotions, and assist in converting inquiries into showroom visits or sales. Along with maintaining call records and customer databases, they ensure polite, professional communication that builds trust and enhances customer satisfaction. Their role supports the sales team by generating leads, reminding customers of pending payments or services, and creating a positive brand image through effective telecommunication.