1. Free Services

Most of the services on Kelasaa, including job browsing and standard listings, are provided free of charge. As such, no refunds apply to these features.

2. Paid Services

If Kelasaa offers or introduces paid services (e.g., premium job postings, featured listings, employer branding), the following refund terms apply:

a. Non-Refundable Services

All purchases of paid services are final and non-refundable, except where otherwise stated in this policy or required by law.

b. Refund Eligibility

Refunds may be considered under the following conditions:

You were charged in error due to a technical issue.

The service was not delivered as described or failed to activate.

You cancel a recurring subscription within 48 hours of renewal (only applicable to future charges, not past payments).

Refund requests must be submitted within 7 days of the transaction date.

3. How to Request a Refund

To request a refund, contact our support team with the following details:

Full name

Email address associated with the account

Date and amount of the transaction

Reason for the refund request

📧 Email: care@kelasaa.in

We aim to review and respond to all refund requests within 5–7 business days.

4. Chargebacks

Initiating a chargeback without first contacting our support team may result in account suspension. We encourage users to resolve issues directly with us for a quicker resolution.

5. Policy Updates

Kelasaa reserves the right to modify this Refund Policy at any time. Updates will be posted on our website and take effect immediately upon publication.